Most electronic devices die at an early age within 90 days
or work for a long time. Therefore, the support offered
during the early part of the warranty period is critical.
Warranties run from 90 days to a year or more. At the beginning
of the warranty period, some companies include a 90-day
on-site warranty. This warranty is meaningless, however,
unless the company guarantees to arrive at your site within
a certain amount of time. This is referred to as the response
time. Sometimes, it is more cost-effective to have a cab
or courier drive the broken printer to a repair facility.
The time spent to fix the printer called the turnaround
time is also an issue. Good on-site service contracts state
specifically the response time and turnaround time. Because
on-site service contracts rarely specify response time or
turn-around guarantees and are a big source of frustration
to consumers, some printer companies offer a return period
during which you can return the printer and receive a refund.
Other printer companies offer an exchange period during
which time you can exchange the printer for another model.
Squid inkjets : Do not purchase a printer until you really need it.
Then, put stress on it by printing a great deal during the
warranty period. Spend the entire warranty period trying
to "kill" the printer.
The biggest warranty problem is identifying who is responsible
for fixing the printer if a problem occurs. The company,
consultant, or the person who sold you the printer many
times does not know who is responsible. The printer manufacturer
can advertise a fantastic warranty policy. But, if that
company does not provide the incentive, training, parts,
and support necessary for a printer to be repaired, the
warranty is useless. Be sure to identify and interview the
person and organization responsible for warranty repair
before you purchase a printer. If the printer is really
cheap, start by calling the manufacturer, rather than asking
the salesperson. The cheaper the printer, the more likely
it is that the salesperson will not know what you are talking
about.
If a problem occurs during warranty, do not waste
any time initiating the warranty repair process. Document
the process thoroughly. It is beneficial for the printer
companies to stall so that your printer goes out of warranty
while they fix it or claim to fix it.
Prev
| Next
In the links below you will find pages that lists other
sites offering office computers, printers( includes laser
toners and ink cartridges printers) scanners | Ink
& Toner, Shredders | Ink
& Toner, Shredders ( ink toners additional 1) | Ink
& Toner, Shredders (additional 2) | Computers
| Computers-1
| Computers-2
| Printers,
Scanners | Printers,
Scanners (additionals) | Printers,
Scanners (additionals 2) | More in the Learning
Center
